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Articles

7 practical ways to engage church members online

Why what we pay attention to forms who we become

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January 11, 2022

Is it necessary for a church to interact with members online during the week? Does it matter? Is it even the right thing to do? Many people are asking questions like these regarding church and online engagement. The truth is that if you don’t show up in people’s feeds on social media, the algorithm has plenty of other things to put there for them. Our news feeds and timelines are discipling us. And we are formed into the image of the content we most consume.

I want to encourage you to recognize that your congregation is on social platforms whether you like it or not. And, with the way we are all conditioned in a digital age, the algorithm is better at getting and keeping their attention than a 35-minute sermon. This is essential to understand because our attention is a pivotal piece in our spiritual formation. John Mark Comer said it this way, “What you give your attention to is the person you become” (The Ruthless Elimination of Hurry, 54). Can you, as a pastor or church leader, use these platforms to turn people’s attention to Christ? And in doing so, can you foster his work in and through them? I believe you can. 

However, we have to get practical about how to do this, which can be uncomfortable. No one likes talking about the nitty-gritty of how to do this type of stuff because it feels small, ridiculous, or like marketing. You might read some of the ideas I share and think to yourself, “Really? That feels very basic.” But the reality is that engaging your congregation online means using basic social media marketing principles, not to build the church’s “brand,” but to shepherd your congregations during the 167 hours of the week that they aren’t in your building. 

It’s one thing to debate if church can be virtual or not. It’s another thing to use these platforms as part of your ministry the way they were designed to be used. The weekly, physical gathering will always be the primary ministry of the church. We should not forsake it (Heb. 10:25). As embodied creatures who are part of the body of Christ, our physical presence is of the utmost importance. Yet, we are a generation who is living out this reality in the digital age. And, it’s important for the church to view virtual space as the grounds for legitimate ministry.

I want to suggest going a few steps beyond just live-streaming, which many have become accustomed to during the pandemic. You may be cautious about adopting new platforms, but your congregation isn’t. They are already on those platforms, being shaped and formed by the content they see that’s not even on your radar. In light of this, here are seven practical ideas you can try in the new year.

Practical ways to engage church members online

1. Sermon point carousels

Take the sermon points from the week and use Canva to turn them into an Instagram carousel. A carousel is where you use the 10 photo slots available to you on Instagram to create what is essentially a slide deck. One example of this is from The Bridge Church in Tennessee.

This is a great role for a volunteer and might only take about 30 minutes. Send the volunteer the sermon notes and audio. They can take the three to five big points and turn them into carousels. Instagram’s algorithm loves carousels, and it will help people remember what was preached that week.

2. Live Facebook/Instagram Q&A

Do a Facebook or Instagram Live during lunch with a Q&A on anything people want to talk about. To do this on Facebook, open up the Facebook app, go to your church’s Facebook page, scroll down below the “Create a post” button and click “Live.” Then click “Start Live Video.”

On Instagram, simply swipe right to access the camera, select “Live” at the bottom of the screen, and click the button in the middle of the bottom of the screen. 

Make sure to tell people you are going to do it before you go live so they can think about a question. You can do this on Instagram Stories, too. Use the question sticker to accept people’s questions and then respond to them by pressing the question in your notifications and then recording a video in the app responding to it.

It should only take about 30 seconds of your time to ask for questions. Doing this even once a month will show that you care about what is on your congregation’s hearts and minds and that you are willing to connect with them where they are.

3. Video of cut sermon content

Pastor, you can take one of the points from your most recent sermon that had to get cut and record a video on your iPhone of you talking about it. Make it anywhere from one to three minutes, and post it to social media. If you need help, you can enlist the help of someone on staff who is more knowledgeable about technology. 

Maybe it’s that Greek word you found interesting but didn’t think was good to keep in your sermon. Or, it might be an illustration that didn’t quite work but is still powerful. Perhaps, it’s a fourth point you wanted to make but were out of time. Whatever it is, it may not have fit on Sunday, but it probably fits on social. And don’t forget to spend some time replying to the comments after you post. It shows that you want to interact with and shepherd your people, not just preach and leave.

4. Ask questions on Instagram Stories

On Instagram Stories, use the question sticker to ask something like, “What’s the hardest thing for you to believe this week?” Then, share the answers (which are anonymous). Maybe you can even go first. Resist trying to provide answers; it will help create a culture of honesty and vulnerability in the church. In a time when so many people feel hesitant to express doubt, this is a chance for them to be honest about their struggles without feeling judged or condemned.

Your church will even receive some pastoral insight on how to better shepherd people from the results. Are you seeing common themes? Your pastor can include an aside into an upcoming sermon or make a short video to post later in the week. Pastors might be surprised at what they will learn about their congregation just by asking a simple question on Instagram.

5. Sermon resources email

Send an email to the church with the sermon sources for the week. Pastor, it will give people a look into what’s influencing your  and an opportunity to dig deeper. Make sure to keep the email brief so that people are more likely to read all of it. Be sure to include links to the resources you used so that it’s easier for your members to access them. Your congregation will benefit greatly from a simple email that someone on staff can help you shape. 

6. Church-wide Discord server or Facebook group.

Start a church-wide Discord Server or Facebook group where there can be an ongoing conversation between the congregation, staff, pastors, etc., and engage with this daily. You can create sub-channels for different topics in Discord. Many people feel disconnected from their church, and this is a way to stay in touch, foster conversation, and provides a window into how your congregation is doing so your staff can better shepherd them. All you need to do is devote just a few minutes every day to observing the conversations and joining in.

To create a Discord server, download the Discord app in the App store, create an account, and on the left-hand side bar, click the “+” button. Follow the process to create a server for your church.

For a Facebook group, open the Facebook app, click the Groups icon in the bottom of the screen, followed by clicking the “+” icon in the top right of the screen. Click “Create a group,” and follow the process to set up a group for your church.

7. Repurpose sermons into a blog/newsletter

A volunteer who is great at writing or editing can use Descript to transcribe the sermon and remove filler words. Cut it down to about 1,000–1,500 words, and put it on Substack — a service that allows you to write a newsletter that people subscribe to with their email (this creates an email list) and also publish it on a unique URL as a blog. 

Having an email list is one of the only assets you can own on the web (for now). All other services such as Facebook, Instagram, YouTube, Discord, and others are rented space. An email list is an asset you own that gives you direct access to people’s inboxes. People can unsubscribe, but you aren’t dependent on a private platform. It’s also the most direct way to reach people. Everyone checks their email. You’re more likely to reach your people because they will open your email if they value the content you send. There are many other creative ways you can utilize email for your congregation beyond this and sending out event announcements, but it starts with building the email list first. This is a great way to do that. 

And here’s a pro-tip: Publish the newsletter on a one- to two-month delay from the date you preached it. That way it’s not immediately redundant and can be an easy reminder once it starts to slip from people’s minds.

Start with what you have

All of these suggestions are just a start. There are myriad things you can do on online platforms, but you don’t have to reinvent the wheel here, especially if this prospect is overwhelming to you. These seven ideas — which will be pretty simple once you figure them out — mean you have a strategy for the whole week. If you do one of these a day, you’ve just done more to engage your congregation online than many churches. If you do two to three a week, you’ll be covered for the whole month and still be doing great at online engagement.

We now live our lives in a hybrid of physical and digital, and there’s no going back. Of course, we never want to forsake the physical — we are physical beings made in God’s image who are called to gather together in the name of Christ — but we shouldn’t forsake our people to the digital either. It’s important that we begin to see our ministry extending into the digital spaces, where people spend hours every day. If church members are giving a majority of their attention to online platforms, then let’s find creative ways to grab their attention and point them to Christ. 

Ian Harber

Ian Harber is a writer and works at Endeavor. He amplifies the messages of digital ministries through social media and building partnerships. He's been published by The Gospel Coalition, the Ethics and Religious Liberties Commission, and RELEVANT. He has an essay included in the book Before You Lose Your Faith: Deconstructing Doubt … Read More

Article 12: The Future of AI

We affirm that AI will continue to be developed in ways that we cannot currently imagine or understand, including AI that will far surpass many human abilities. God alone has the power to create life, and no future advancements in AI will usurp Him as the Creator of life. The church has a unique role in proclaiming human dignity for all and calling for the humane use of AI in all aspects of society.

We deny that AI will make us more or less human, or that AI will ever obtain a coequal level of worth, dignity, or value to image-bearers. Future advancements in AI will not ultimately fulfill our longings for a perfect world. While we are not able to comprehend or know the future, we do not fear what is to come because we know that God is omniscient and that nothing we create will be able to thwart His redemptive plan for creation or to supplant humanity as His image-bearers.

Genesis 1; Isaiah 42:8; Romans 1:20-21; 5:2; Ephesians 1:4-6; 2 Timothy 1:7-9; Revelation 5:9-10

Article 11: Public Policy

We affirm that the fundamental purposes of government are to protect human beings from harm, punish those who do evil, uphold civil liberties, and to commend those who do good. The public has a role in shaping and crafting policies concerning the use of AI in society, and these decisions should not be left to those who develop these technologies or to governments to set norms.

We deny that AI should be used by governments, corporations, or any entity to infringe upon God-given human rights. AI, even in a highly advanced state, should never be delegated the governing authority that has been granted by an all-sovereign God to human beings alone. 

Romans 13:1-7; Acts 10:35; 1 Peter 2:13-14

Article 10: War

We affirm that the use of AI in warfare should be governed by love of neighbor and the principles of just war. The use of AI may mitigate the loss of human life, provide greater protection of non-combatants, and inform better policymaking. Any lethal action conducted or substantially enabled by AI must employ 5 human oversight or review. All defense-related AI applications, such as underlying data and decision-making processes, must be subject to continual review by legitimate authorities. When these systems are deployed, human agents bear full moral responsibility for any actions taken by the system.

We deny that human agency or moral culpability in war can be delegated to AI. No nation or group has the right to use AI to carry out genocide, terrorism, torture, or other war crimes.

Genesis 4:10; Isaiah 1:16-17; Psalm 37:28; Matthew 5:44; 22:37-39; Romans 13:4

Article 9: Security

We affirm that AI has legitimate applications in policing, intelligence, surveillance, investigation, and other uses supporting the government’s responsibility to respect human rights, to protect and preserve human life, and to pursue justice in a flourishing society.

We deny that AI should be employed for safety and security applications in ways that seek to dehumanize, depersonalize, or harm our fellow human beings. We condemn the use of AI to suppress free expression or other basic human rights granted by God to all human beings.

Romans 13:1-7; 1 Peter 2:13-14

Article 8: Data & Privacy

We affirm that privacy and personal property are intertwined individual rights and choices that should not be violated by governments, corporations, nation-states, and other groups, even in the pursuit of the common good. While God knows all things, it is neither wise nor obligatory to have every detail of one’s life open to society.

We deny the manipulative and coercive uses of data and AI in ways that are inconsistent with the love of God and love of neighbor. Data collection practices should conform to ethical guidelines that uphold the dignity of all people. We further deny that consent, even informed consent, although requisite, is the only necessary ethical standard for the collection, manipulation, or exploitation of personal data—individually or in the aggregate. AI should not be employed in ways that distort truth through the use of generative applications. Data should not be mishandled, misused, or abused for sinful purposes to reinforce bias, strengthen the powerful, or demean the weak.

Exodus 20:15, Psalm 147:5; Isaiah 40:13-14; Matthew 10:16 Galatians 6:2; Hebrews 4:12-13; 1 John 1:7 

Article 7: Work

We affirm that work is part of God’s plan for human beings participating in the cultivation and stewardship of creation. The divine pattern is one of labor and rest in healthy proportion to each other. Our view of work should not be confined to commercial activity; it must also include the many ways that human beings serve each other through their efforts. AI can be used in ways that aid our work or allow us to make fuller use of our gifts. The church has a Spirit-empowered responsibility to help care for those who lose jobs and to encourage individuals, communities, employers, and governments to find ways to invest in the development of human beings and continue making vocational contributions to our lives together.

We deny that human worth and dignity is reducible to an individual’s economic contributions to society alone. Humanity should not use AI and other technological innovations as a reason to move toward lives of pure leisure even if greater social wealth creates such possibilities.

Genesis 1:27; 2:5; 2:15; Isaiah 65:21-24; Romans 12:6-8; Ephesians 4:11-16

Article 6: Sexuality

We affirm the goodness of God’s design for human sexuality which prescribes the sexual union to be an exclusive relationship between a man and a woman in the lifelong covenant of marriage.

We deny that the pursuit of sexual pleasure is a justification for the development or use of AI, and we condemn the objectification of humans that results from employing AI for sexual purposes. AI should not intrude upon or substitute for the biblical expression of sexuality between a husband and wife according to God’s design for human marriage.

Genesis 1:26-29; 2:18-25; Matthew 5:27-30; 1 Thess 4:3-4

Article 5: Bias

We affirm that, as a tool created by humans, AI will be inherently subject to bias and that these biases must be accounted for, minimized, or removed through continual human oversight and discretion. AI should be designed and used in such ways that treat all human beings as having equal worth and dignity. AI should be utilized as a tool to identify and eliminate bias inherent in human decision-making.

We deny that AI should be designed or used in ways that violate the fundamental principle of human dignity for all people. Neither should AI be used in ways that reinforce or further any ideology or agenda, seeking to subjugate human autonomy under the power of the state.

Micah 6:8; John 13:34; Galatians 3:28-29; 5:13-14; Philippians 2:3-4; Romans 12:10

Article 4: Medicine

We affirm that AI-related advances in medical technologies are expressions of God’s common grace through and for people created in His image and that these advances will increase our capacity to provide enhanced medical diagnostics and therapeutic interventions as we seek to care for all people. These advances should be guided by basic principles of medical ethics, including beneficence, non-maleficence, autonomy, and justice, which are all consistent with the biblical principle of loving our neighbor.

We deny that death and disease—effects of the Fall—can ultimately be eradicated apart from Jesus Christ. Utilitarian applications regarding healthcare distribution should not override the dignity of human life. Fur- 3 thermore, we reject the materialist and consequentialist worldview that understands medical applications of AI as a means of improving, changing, or completing human beings.

Matthew 5:45; John 11:25-26; 1 Corinthians 15:55-57; Galatians 6:2; Philippians 2:4

Article 3: Relationship of AI & Humanity

We affirm the use of AI to inform and aid human reasoning and moral decision-making because it is a tool that excels at processing data and making determinations, which often mimics or exceeds human ability. While AI excels in data-based computation, technology is incapable of possessing the capacity for moral agency or responsibility.

We deny that humans can or should cede our moral accountability or responsibilities to any form of AI that will ever be created. Only humanity will be judged by God on the basis of our actions and that of the tools we create. While technology can be created with a moral use in view, it is not a moral agent. Humans alone bear the responsibility for moral decision making.

Romans 2:6-8; Galatians 5:19-21; 2 Peter 1:5-8; 1 John 2:1

Article 2: AI as Technology

We affirm that the development of AI is a demonstration of the unique creative abilities of human beings. When AI is employed in accordance with God’s moral will, it is an example of man’s obedience to the divine command to steward creation and to honor Him. We believe in innovation for the glory of God, the sake of human flourishing, and the love of neighbor. While we acknowledge the reality of the Fall and its consequences on human nature and human innovation, technology can be used in society to uphold human dignity. As a part of our God-given creative nature, human beings should develop and harness technology in ways that lead to greater flourishing and the alleviation of human suffering.

We deny that the use of AI is morally neutral. It is not worthy of man’s hope, worship, or love. Since the Lord Jesus alone can atone for sin and reconcile humanity to its Creator, technology such as AI cannot fulfill humanity’s ultimate needs. We further deny the goodness and benefit of any application of AI that devalues or degrades the dignity and worth of another human being. 

Genesis 2:25; Exodus 20:3; 31:1-11; Proverbs 16:4; Matthew 22:37-40; Romans 3:23

Article 1: Image of God

We affirm that God created each human being in His image with intrinsic and equal worth, dignity, and moral agency, distinct from all creation, and that humanity’s creativity is intended to reflect God’s creative pattern.

We deny that any part of creation, including any form of technology, should ever be used to usurp or subvert the dominion and stewardship which has been entrusted solely to humanity by God; nor should technology be assigned a level of human identity, worth, dignity, or moral agency.

Genesis 1:26-28; 5:1-2; Isaiah 43:6-7; Jeremiah 1:5; John 13:34; Colossians 1:16; 3:10; Ephesians 4:24