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Explainer: What you should know about Section 230

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August 23, 2019

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President Trump is considering issuing an executive order that would put the Federal Communications Commission (FCC) in charge of determining how Facebook, Twitter, Pinterest, and other large tech companies curate what appears on their websites.

The change would radically alter the protections afforded to companies under Section 230 of the Communications Decency Act, a part of the Telecommunications Act of 1996 (see below for an explanation of Section 230).

In the Senate, Sen. Ted Cruz, R-Texas, has called for the Section 230 to be repealed altogether. “Right now, big tech enjoys an immunity from liability on the assumption they would be neutral and fair,” said Cruz. “If they’re not going to be neutral and fair, if they’re going to be biased, we should repeal the immunity from liability so they should be liable like the rest of us.”

Similarly, Sen. Josh Hawley, R-Mo., introduced a bill that would eliminate Section 230 protections for big tech platforms unless they could prove their political neutrality to the Federal Trade Commission every two years. ““With Section 230, tech companies get a sweetheart deal that no other industry enjoys: complete exemption from traditional publisher liability in exchange for providing a forum free of political censorship,” said Senator Hawley. “Unfortunately, and unsurprisingly, big tech has failed to hold up its end of the bargain.”

In the House, Rep. Paul Gosnar has introduced the “Stop the Censorship Act” to amend section 230. “Despite their claims, Big Tech does not always foreclose on violent or obscene behavior; in fact, they often monetize it—but they do police political speech, said Gosnar. “Therefore, Big Tech’s immunity should strictly be for good faith efforts to remove actual unlawful content.”

Democratic presidential candidate Beto O’Rourke recently also proposed changing it as a way to counter hate speech and gun violence in America. “We must connect the dots between internet communities providing a platform for online radicalization and white supremacy,” his website reads. Another presidential candidate, Kamala Harris, has said we must “hold social media platforms accountable for the hate infiltrating their platforms . . . If you don't police your platforms we are going to hold you accountable as a community.”

Rep. Ed Case, D-Hawai, also supports changing 230 so that it doesn’t shield platforms such a Airbnb from “facilitating illegal rental bookings.”

What is Section 230?

Section 230 (“Protection for private blocking and screening of offensive material”) has been called the law that gave us the modern internet. The law allowed a more open and free market of ideas and for the creation of user-generated content sites like Craigslist and Facebook by giving companies additional protection from litigation.

In the early 1990s, online services such as CompuServe and Prodigy were sued for the content they allowed from third parties. A state court ruling in 1995 suggested these services would receive more protection under the First Amendment if they did not moderate content at all. The result would have been that companies would have been incentivized to take a “hands-off” approach and not remove offensive material.

Many social conservatives, worried about the spread of pornography, lobbied Congress to pass the the Communications Decency Act, which penalized the online transmission of indecent content and protected companies from being sued for removing such offensive content.

Why some parts of the Act were later deemed by the courts to be a violation of the First Amendment, Section 230 was allowed to stand. Part C of the section covers “Protection for “Good Samaritan” blocking and screening of offensive material”:

(1) Treatment of publisher or speaker — No provider or user of an interactive computer service shall be treated as the publisher or speaker of any information provided by another information content provider.

(2) Civil liability — No provider or user of an interactive computer service shall be held liable on account of—(A) any action voluntarily taken in good faith to restrict access to or availability of material that the provider or user considers to be obscene, lewd, lascivious, filthy, excessively violent, harassing, or otherwise objectionable, whether or not such material is constitutionally protected; or (B) any action taken to enable or make available to information content providers or others the technical means to restrict access to material described in paragraph (1).

What this means is that websites and companies, including Internet Service Providers (ISPs), that host or republish content are protected against a range of laws that might otherwise be used to hold them legally responsible for the speech or actions of those who use their product (such as commenters on a website). For example, websites like YouTube currently allow users to upload content directly to the site because the company will not be held legally liable for offensive material (though companies like YouTube typically remove offensive content after it has been posted).

CDA 230 also offers its legal shield to bloggers who act as intermediaries by hosting comments on their blogs, says the Electronic Freedom Foundation (EFF). As EFF clarifies, “Under the law, bloggers are not liable for comments left by readers, the work of guest bloggers, tips sent via email, or information received through RSS feeds. This legal protection can still hold even if a blogger is aware of the objectionable content or makes editorial judgments.”

Why are changes to Section 230 being proposed?

Depending on the politician, the changes to the law is considered necessary either to censor online content or to prevent online content from being censored.

Republicans, such as Trump, Cruz, Hawley, and Gosnar, believe social media companies like Facebook have an anti-conservative bias and are censoring content by conservatives.

In contrast, Democrats, such as Harris and O’Rourke, want to repeal 230 to encourage companies to censor offensive speech, including content that is considered “hateful” about gender identity and sexual orientation.

How would the changes affect Section 230?

As CNN notes, tech companies acting "in good faith" currently qualify for broad legal immunity when they take down objectionable content. The executive order (as currently drafted) asks the FCC to restrict the government's view of the good-faith provision. According to CNN, under the draft proposal, the FCC will be asked to find that social media sites do not qualify for the good-faith immunity if they remove or suppress content without notifying the user who posted the material, or if the decision is proven to be evidence of anticompetitive, unfair or deceptive practices.

Isn’t changing 230 necessary to prevent crimes such as sex trafficking?

Section 230 does not protect web platforms from criminal prosecution for posting illegal content (such as child pornography) or participating directly in illegal activities (such as facilitating sales of illegal drugs). Similarly, such companies are subject to state and local law and can be sued in civil court for violations of the law.

A change to Section 230 made in 2018 by Congress also clearly states that it has “no effect on sex trafficking law.” ERLC was in support of this policy change.

"The internet has become a haven for predators using it to traffic and sexually exploit innocent women and children," said ERLC President Russell Moore in 2017. "It is well past time to provide a legislative solution that allows victims of online sex trafficking to seek justice and restitution from the websites that facilitate their abuse. This legislation would close loopholes and ensure those complicit in the online sex trade would find no refuge in America's justice system."

Why it matters to Christians?

Increasingly, society is waking up to the reality of the influence that technology companies have on us. As the internet and these tools have grown in size and influence, it is important for us to think about the issues of free speech and the role of corporations and government in society. Many companies are working to provide outlets for free speech, such as the oversight board for content moderation at Facebook. How we as a society decide to deal with these issues will have a lasting impact on us and how these tools are used in society.

Article 12: The Future of AI

We affirm that AI will continue to be developed in ways that we cannot currently imagine or understand, including AI that will far surpass many human abilities. God alone has the power to create life, and no future advancements in AI will usurp Him as the Creator of life. The church has a unique role in proclaiming human dignity for all and calling for the humane use of AI in all aspects of society.

We deny that AI will make us more or less human, or that AI will ever obtain a coequal level of worth, dignity, or value to image-bearers. Future advancements in AI will not ultimately fulfill our longings for a perfect world. While we are not able to comprehend or know the future, we do not fear what is to come because we know that God is omniscient and that nothing we create will be able to thwart His redemptive plan for creation or to supplant humanity as His image-bearers.

Genesis 1; Isaiah 42:8; Romans 1:20-21; 5:2; Ephesians 1:4-6; 2 Timothy 1:7-9; Revelation 5:9-10

Article 11: Public Policy

We affirm that the fundamental purposes of government are to protect human beings from harm, punish those who do evil, uphold civil liberties, and to commend those who do good. The public has a role in shaping and crafting policies concerning the use of AI in society, and these decisions should not be left to those who develop these technologies or to governments to set norms.

We deny that AI should be used by governments, corporations, or any entity to infringe upon God-given human rights. AI, even in a highly advanced state, should never be delegated the governing authority that has been granted by an all-sovereign God to human beings alone. 

Romans 13:1-7; Acts 10:35; 1 Peter 2:13-14

Article 10: War

We affirm that the use of AI in warfare should be governed by love of neighbor and the principles of just war. The use of AI may mitigate the loss of human life, provide greater protection of non-combatants, and inform better policymaking. Any lethal action conducted or substantially enabled by AI must employ 5 human oversight or review. All defense-related AI applications, such as underlying data and decision-making processes, must be subject to continual review by legitimate authorities. When these systems are deployed, human agents bear full moral responsibility for any actions taken by the system.

We deny that human agency or moral culpability in war can be delegated to AI. No nation or group has the right to use AI to carry out genocide, terrorism, torture, or other war crimes.

Genesis 4:10; Isaiah 1:16-17; Psalm 37:28; Matthew 5:44; 22:37-39; Romans 13:4

Article 9: Security

We affirm that AI has legitimate applications in policing, intelligence, surveillance, investigation, and other uses supporting the government’s responsibility to respect human rights, to protect and preserve human life, and to pursue justice in a flourishing society.

We deny that AI should be employed for safety and security applications in ways that seek to dehumanize, depersonalize, or harm our fellow human beings. We condemn the use of AI to suppress free expression or other basic human rights granted by God to all human beings.

Romans 13:1-7; 1 Peter 2:13-14

Article 8: Data & Privacy

We affirm that privacy and personal property are intertwined individual rights and choices that should not be violated by governments, corporations, nation-states, and other groups, even in the pursuit of the common good. While God knows all things, it is neither wise nor obligatory to have every detail of one’s life open to society.

We deny the manipulative and coercive uses of data and AI in ways that are inconsistent with the love of God and love of neighbor. Data collection practices should conform to ethical guidelines that uphold the dignity of all people. We further deny that consent, even informed consent, although requisite, is the only necessary ethical standard for the collection, manipulation, or exploitation of personal data—individually or in the aggregate. AI should not be employed in ways that distort truth through the use of generative applications. Data should not be mishandled, misused, or abused for sinful purposes to reinforce bias, strengthen the powerful, or demean the weak.

Exodus 20:15, Psalm 147:5; Isaiah 40:13-14; Matthew 10:16 Galatians 6:2; Hebrews 4:12-13; 1 John 1:7 

Article 7: Work

We affirm that work is part of God’s plan for human beings participating in the cultivation and stewardship of creation. The divine pattern is one of labor and rest in healthy proportion to each other. Our view of work should not be confined to commercial activity; it must also include the many ways that human beings serve each other through their efforts. AI can be used in ways that aid our work or allow us to make fuller use of our gifts. The church has a Spirit-empowered responsibility to help care for those who lose jobs and to encourage individuals, communities, employers, and governments to find ways to invest in the development of human beings and continue making vocational contributions to our lives together.

We deny that human worth and dignity is reducible to an individual’s economic contributions to society alone. Humanity should not use AI and other technological innovations as a reason to move toward lives of pure leisure even if greater social wealth creates such possibilities.

Genesis 1:27; 2:5; 2:15; Isaiah 65:21-24; Romans 12:6-8; Ephesians 4:11-16

Article 6: Sexuality

We affirm the goodness of God’s design for human sexuality which prescribes the sexual union to be an exclusive relationship between a man and a woman in the lifelong covenant of marriage.

We deny that the pursuit of sexual pleasure is a justification for the development or use of AI, and we condemn the objectification of humans that results from employing AI for sexual purposes. AI should not intrude upon or substitute for the biblical expression of sexuality between a husband and wife according to God’s design for human marriage.

Genesis 1:26-29; 2:18-25; Matthew 5:27-30; 1 Thess 4:3-4

Article 5: Bias

We affirm that, as a tool created by humans, AI will be inherently subject to bias and that these biases must be accounted for, minimized, or removed through continual human oversight and discretion. AI should be designed and used in such ways that treat all human beings as having equal worth and dignity. AI should be utilized as a tool to identify and eliminate bias inherent in human decision-making.

We deny that AI should be designed or used in ways that violate the fundamental principle of human dignity for all people. Neither should AI be used in ways that reinforce or further any ideology or agenda, seeking to subjugate human autonomy under the power of the state.

Micah 6:8; John 13:34; Galatians 3:28-29; 5:13-14; Philippians 2:3-4; Romans 12:10

Article 4: Medicine

We affirm that AI-related advances in medical technologies are expressions of God’s common grace through and for people created in His image and that these advances will increase our capacity to provide enhanced medical diagnostics and therapeutic interventions as we seek to care for all people. These advances should be guided by basic principles of medical ethics, including beneficence, non-maleficence, autonomy, and justice, which are all consistent with the biblical principle of loving our neighbor.

We deny that death and disease—effects of the Fall—can ultimately be eradicated apart from Jesus Christ. Utilitarian applications regarding healthcare distribution should not override the dignity of human life. Fur- 3 thermore, we reject the materialist and consequentialist worldview that understands medical applications of AI as a means of improving, changing, or completing human beings.

Matthew 5:45; John 11:25-26; 1 Corinthians 15:55-57; Galatians 6:2; Philippians 2:4

Article 3: Relationship of AI & Humanity

We affirm the use of AI to inform and aid human reasoning and moral decision-making because it is a tool that excels at processing data and making determinations, which often mimics or exceeds human ability. While AI excels in data-based computation, technology is incapable of possessing the capacity for moral agency or responsibility.

We deny that humans can or should cede our moral accountability or responsibilities to any form of AI that will ever be created. Only humanity will be judged by God on the basis of our actions and that of the tools we create. While technology can be created with a moral use in view, it is not a moral agent. Humans alone bear the responsibility for moral decision making.

Romans 2:6-8; Galatians 5:19-21; 2 Peter 1:5-8; 1 John 2:1

Article 2: AI as Technology

We affirm that the development of AI is a demonstration of the unique creative abilities of human beings. When AI is employed in accordance with God’s moral will, it is an example of man’s obedience to the divine command to steward creation and to honor Him. We believe in innovation for the glory of God, the sake of human flourishing, and the love of neighbor. While we acknowledge the reality of the Fall and its consequences on human nature and human innovation, technology can be used in society to uphold human dignity. As a part of our God-given creative nature, human beings should develop and harness technology in ways that lead to greater flourishing and the alleviation of human suffering.

We deny that the use of AI is morally neutral. It is not worthy of man’s hope, worship, or love. Since the Lord Jesus alone can atone for sin and reconcile humanity to its Creator, technology such as AI cannot fulfill humanity’s ultimate needs. We further deny the goodness and benefit of any application of AI that devalues or degrades the dignity and worth of another human being. 

Genesis 2:25; Exodus 20:3; 31:1-11; Proverbs 16:4; Matthew 22:37-40; Romans 3:23

Article 1: Image of God

We affirm that God created each human being in His image with intrinsic and equal worth, dignity, and moral agency, distinct from all creation, and that humanity’s creativity is intended to reflect God’s creative pattern.

We deny that any part of creation, including any form of technology, should ever be used to usurp or subvert the dominion and stewardship which has been entrusted solely to humanity by God; nor should technology be assigned a level of human identity, worth, dignity, or moral agency.

Genesis 1:26-28; 5:1-2; Isaiah 43:6-7; Jeremiah 1:5; John 13:34; Colossians 1:16; 3:10; Ephesians 4:24